PRIVACY POLICY

We hate spam just as much as you do. We will never share your information with third parties unless required to do so by law or requested by you. The information we collect from you will be used to maintain your services with us and to represent the quality of our work to others, such as in our online portfolio.

OWNERSHIP OF WEBSITE DESIGN

Upon completion of a custom website design and payment of web design and development fees, the client is the owner of the commissioned website. The client may continue to use the commissioned website to promote the client’s company or organization regardless of whether he/she chooses to continue further services with RSH Technology. The client does not have the right to resell the design or development to other companies.The client does have the right to add pages onto the existing site or have another company add pages onto the existing site using the commissioned website design/development. The client does not have permission to reuse pieces of our work in a redesigned website that gives another company design credit.

OWNERSHIP OF WEBSITE DOMAIN NAME

Website domain names are leased from domain name registration companies. When RSH Technology registers a domain name for a client, that registration will be made in the client’s name. Upon payment of any outstanding fees, the client has the right to use that domain name regardless of whether he/she chooses to continue further services with RSH Web Tech. Domain name renewal and renewal fees are the responsibility of the client. If the client chooses to have RSH Web Tech renew the domain name on behalf of the client, an additional service fee will apply. Clients are advised to closely monitor the renewal date of a registered domain name and to verify that the renewal of said domain name has been completed. RSH Web Tech cannot be responsible for expired domain names.

OWNERSHIP AND COPYRIGHT

All text and photos used as content in a commissioned website must be provided by the client (unless the client has hired RSH Web Tech for content development). The client must have ownership or written permission to use all content he/she provides for use. It is up to each client to ensure his/her design and/or content does not infringe on any trademark, service mark, or copyright. RSH Web Tech cannot be responsible for intellectual property infringements on behalf of clients. Also, Griffin RSH Web Tech cannot be responsible for submitted content. Clients should not mail irreplaceable photos or documents or send content that must be returned.

PROJECT TIMELINESS REQUIREMENTS FOR CLIENTS

Projects can be hindered if the client does not provide feedback or required elements in a timely manner, such as feedback on a design mockup, requested sitemaps, text to be used as content on the web pages, photos for either the design or for the content, the client’s RSH Technology, LLC. Terms of Service rshtechnology.com - (877) WEB-0050 Page2 of logo, appropriate account login information, etc. For that reason, if RSH Web Tech is waiting for content or other piece of information, the client will be notified. If the client fails to handle the requests within ten business days, then RSH Web Tech will take any or all of the following steps to keep the project moving forward in a timely manner:

MOCKUP FEEDBACK

If the client fails to give feedback on the design mockup within ten business days, by default, the mockup is approved. If the client later wishes to change the design, additional charges may apply.

SITEMAPS OR PAGE NAMES

If the client fails to provide the requested list of web pages within ten business days, by default, RSH Web Tech will assign page names. If the client later wishes to change these page names, additional charges may apply.

CLIENT LOGO

If the client fails to provide a copy of an existing logo within ten business days, a substitute logo or company name graphic may be used. If the client later wishes to change the substitute logo or company name graphic, additional charges may apply.

PHOTO TO USE IN DESIGN

If the client has requested the design include a particular photo, and the client fails to provide the required photo within ten business days, a substitute photo may be used. If the client later wishes to change the substitute photo, additional charges may apply.

HOME PAGE TEXT

RSH Web Tech will provide a content writer for home page text. If, for a period of ten business days, the client fails to be available for a telephone interview with the writer, then the writer will compose the initial text without having interviewed the client, that text will be automatically used, and the client may change it later himself using the content management system (CMS). If the client is available for an initial interview in a timely manner, then the writer will also provide one round of revisions after the initial text has been written. If, for a period of ten business days, the client fails to offer any feedback on the home page text provided, then by default, that text is approved, and the client may change it later himself using the content management system (CMS).

TEXT AND OPTIONAL PHOTOS FOR ALL OTHER WEB PAGES

Unless the writer has been hired for additional pages, it is the client’s responsibility to provide content for all other pages in the website. If the client provides all text (and optional photos) within ten business days, then RSH Web Tech will add that content to the website. If the client fails to provide content for those pages within ten business days, then RSH Web Tech will complete those pages with simple placeholder text such as, “ABC Client offers many XYZ Services. For more information, please contact ABC Client.” The client will have the ability to add more complete content later using the content management system (CMS).

OTHER ELEMENTS OR ADMINISTRATIVE DUTIES

There may be other elements required such as passwords for existing domain names, etc. Regardless of what element may be required, if the client cannot or will not provide the required element or information within ten business days, RSH Web Tech reserves the right to make substitutions, leave elements out, or take other actions in order to complete the project.

Collection and Use

1) Information you provide to us

While using our services, you may be asked for certain personally identifiable information (PII). We ask for this information to identify or contact you so as to provide you with the requested services. PII may include, but is not limited to:

• First and Last Name
• Email address
• Mobile Number
• Shipping/Billing Address
• Province, City, State, Country, ZIP/Postal code

2) Information we assemble automatically

We automatically collect data about you, your interactions with us along with information about the device you use to access our services. This will include:

• Your interactions with our customer care, email and messaging platform
• Activities like search queries, watch history, type of content, language preferences, etc
• Geo-location data like IP address
• Your device information such as device model, device id, browser type, browser version, etc
• Cookies – security, session and preference cookies

3) If you post messages on message Social Media

If you post messages on message boards, social media accounts, chat rooms, etc., we will collect the information you give us. Also, if you provide us personal correspondence like emails or if any third party sends data on your behalf, we may store such information.

4) Information we accumulate through third parties such as agents or affiliates

5) Billing Information

Whenever you place an order for a subscription package, you will be asked information regarding your debit/credit cards or other bank details by our payment gateway partners. Note that this information stored will be stored by the payment gateway partners and not by us. Also, such payment gateway partners function separately and are not controlled by us. So, before visiting these gateways will be entirely on your own risk.

6) Refund & Return policy.

We strictly follow 24 hours Refund policy.

Use of Data

We use your data to provide, manage, examine and enhance our services and marketing endeavour, to process your registration, orders, and payments as well as to communicate with you.

Withdrawal of consent

You can withdraw your consent for the assortment, use, and disclosure of your personal data in our possession by contacting us. You can submit the request by email, chat message or by directly calling our support team.

Transfer of Data

Your personal information may be transferred to computers positioned outside of your province, state or country where the data security laws can differ from those in your jurisdiction. However, we ensure that your personal information is treated securely and it will not be transferred to a country or organization unless there are subtle controls in place.

Disclosure of Data

We may disclose your personal information if any action is required to:

• To protect/defend our property or rights
• To full fill a legal obligation
• To investigate or prevent wrongdoings associated with our services
• To guard our customer’s/public’s personal safety

Security of Data

The security of your personal information is our topmost priority. But remember that no method storage or transmission over the Internet is 100% safe and secure. While we strive to protect your information in every possible way, we cannot guarantee its absolute security.

Children's Consent

RSH Technology does not address a person under the age of 18. We don’t permit any individual who is under 18 years of age to provide us with any personally identifying information. If we become aware that we have unknowingly accumulated personal information from children without verified parental consent, we will take steps to delete that information.

Our Friendly Support and sale’s Team is available 24*7.